The NRL recognises the importance of your privacy and your right to control your Personal Information and is committed to complying with applicable privacy laws (including the Privacy Act and GDPR).
The NRL is always seeking to better understand how Players, Rugby League Administrators, Clubs, States and, most importantly, NRL fans interact, communicate and otherwise share Personal Information in order to continue to develop the game of Rugby League. The NRL has invested heavily, in conjunction with the Clubs, States and selected third parties, to establish and administer a data storage architecture for processing your Personal Information (Rugby League Exchange).
2. Anonymity and pseudonymity
We offer you the opportunity, wherever it is lawful and practicable, of not identifying yourself, or of using a pseudonym, when entering transactions, or otherwise dealing with, the NRL in relation to a particular matter by contacting the NRL Privacy Officer (see clause 11).
3. What kinds of personal information do we collect?
3.1 The types of Personal Information the NRL may collect depends on the purposes for which it is collected but may include (without limitation):
(a) your name, gender, date of birth, occupation, residential address, email address, telephone number and other contact details;
(b) your favourite Club and other information dealings with the NRL, Clubs, States or selected ticketing companies such as memberships, subscriptions and attendance history at Matches (whether you have used your membership to purchase tickets or as a casual ticket purchaser); and
(c) purchasing preferences and financial details.
3.2 The NRL will not collect Sensitive Information about you unless:
(a) you have consented to the collection of such specific Sensitive Information;
(b) the NRL is specifically permitted to do so under the NRL Rules, including for health, medical and anti-doping testing purposes and investigation of disputes (whatever the nature of the dispute);
(c) the collection is required or authorised by law; or
(d) the collection is otherwise permitted under applicable privacy laws (including the Privacy Act and GDPR).
4. How do we collect your personal information?
4.1 Where it is reasonable and practicable to do so, the NRL will collect your Personal Information from you. If you are a Minor, the NRL may collect Personal Information about you from your parent or legal guardian.
4.2 In addition to collecting Personal Information directly from you, the NRL may also collect Personal Information from:
(a) the Clubs, States and selected third parties (for instance, Ticketek and Ticketmaster) as part of the Rugby League Exchange; and
(b) a third party (such as a corporate partner of the NRL or Clubs, or information that is on public record or which is otherwise unsolicited).
5. Why do we collect, use, hold and disclose your personal information?
5.1 The NRL generally only collects, uses, discloses or holds Personal Information that is reasonably necessary for the NRL to perform one or more functions or activities in administering the game of Rugby League (the primary purpose), including:
(a) organisation, conduct and promotion of Competitions and Matches (including for the purpose of providing information and making ticket offers to you);
(b) direct communication with you by Rugby League Administrators;
(c) disclosure to Rugby League Partners, unless you have indicated that you do not want to receive any communication from Rugby League Partners;
(d) compliance with the NRL Rules, including the administration and development of Rugby League (if you are a Participant);
(e) serving content in accordance with your preferences and previous consumption; and
(f) serving advertising that is suited to your age.
5.2 Wherever practicable, the NRL will inform you more specifically of the primary purpose of a collection as part of its collection statement, which will be made available to you at the time of the collection.
5.3 When we collect your Personal Information, your Personal Information will only be used or disclosed for the primary purpose for which it was collected, a related secondary purpose, in accordance with any express consent you grant the NRL or as otherwise lawfully required (e.g. where your Personal Information is requested by a law enforcement agency).
5.4 The NRL may use or disclose your Personal Information to a Rugby League Administrator for the secondary purpose of direct marketing communication, if:
(a) the NRL collected the information from you;
(b) you would reasonably expect your Personal Information would be used or disclosed for direct marketing;
(c) the NRL has provided a simple means by which you can request not to receive direct marketing; and
(d) you have not made a request not to receive direct marketing.
5.5 Where you would not reasonably expect your Personal Information to be used for direct marketing, or the information has been collected from a third party (for instance, from the Clubs as part of the Rugby League Exchange), the NRL may use the information for the secondary purpose of direct marketing communication only where:
(a) you have expressly consented to the use or disclosure for direct marketing, or it is impracticable for the NRL to seek your consent before that use;
(b) you have not made a request to the NRL not to receive direct marketing communication;
(c) in each direct marketing communication, the NRL always prominently displays a simple notice or actionable option that you may express a wish not to receive any further direct marketing communication; and
(d) each written direct marketing communication by the NRL with you sets out the NRL's contact details including business address, telephone and fax numbers and email address.
6. Who do we disclose your personal information to?
(a) disclose your Personal Information to its affiliates (including without limitation the States, a Competition Administrator and a Club) to enable them to administer the game of Rugby League in their area and provide related activities and services; and
(b) unless you inform the NRL otherwise, disclose your Personal Information to Clubs, States, Rugby League Partners and selected other partners as part of the Rugby League Exchange to enable such recipients to provide you with information, materials and promotional opportunities. This sharing of Personal Information via the Rugby League Exchange will assist the NRL, Clubs, States, Rugby League Partners and selected other partners to more effectively administer promotional and information sharing activities.
6.2 The NRL may disclose your Personal Information to its service providers such as ticketing agents, mail houses or other similar third party organisations for the purpose of implementing the primary purposes, including fulfilling ticket requests and communicating Rugby League related offers. For example, the NRL uses third party credit card payment gateway services on its website and applications. If you pay for tickets or services through the NRL's website and applications, the NRL will be required to provide certain financial details to the third-party service provider to effect the transaction. The NRL requires these third party organisations to keep your contact details and Personal Information confidential and only use them for the designated purpose.
7. Data quality and security
7.1 The NRL will take reasonable steps to:
(a) make sure that the Personal Information it collects, uses or discloses is accurate, complete and up-to-date; and
(b) protect the Personal Information it holds about you or that is within its direct control from misuse, interference and loss and from unauthorised access, modification or disclosure.
7.2 The NRL will take reasonable steps to destroy or permanently de-identify Personal Information if it is no longer needed for any purpose for which the information may be used or disclosed (at your request or otherwise) or if you withdraw your consent, unless the NRL is required by or under law, or a Court order, to retain such information. Where the NRL is required to destroy or permanently de-identify your Personal Information, it will take reasonable steps to inform other parties using, holding or disclosing the same Personal Information (including any links to, copies of or replication of that Personal Information).
8. Openness, access and correction
8.1 The NRL strives to provide you with the greatest available control of the Personal Information which the NRL collects from you or about you from the Clubs, States and other third parties. Accordingly, the NRL is continually developing and enhancing the ways which you can access your Personal Information (for example, via your NRL Account or communications preferences centre).
8.2 The NRL will provide you with a variety of ways to access, review and manage your Personal Information. For example, if you have an NRL Account you can use your login credentials to access, review and manage your Personal Information at any time. If you don't have an NRL Account, you can still opt out of and otherwise manage your communications preferences via links in emails and other communications we send to you from time to time. You will be responsible for ensuring your Personal Information remains accurate, complete and up to date.
8.3 Separate from the preference centre and upon your request, the NRL will take reasonable steps to let you know, in general terms, what sort of Personal Information it holds, for what purposes, and how it collects, holds, uses and discloses that information. Where the NRL has collected your Personal Information from your directly or with your consent, you have a right to receive (upon request) that Personal Information from the NRL in a structured, commonly used, machine readable format and/or a right to instruct the NRL to transmit that Personal Information to a third party (if technically feasible).
8.4 Before supplying any Personal Information to you or updating your Personal Information at your request, the NRL must be reasonably satisfied as to your identity (for example, by asking to see your passport or driver's licence). The NRL is not under any obligation to provide Personal Information to you where the NRL is not required to do so under applicable privacy laws (including the Privacy Act and GDPR).
8.5 If the NRL refuses to provide you with access to Personal information it holds on you in the manner requested by you, the NRL will either:
(a) take such steps (if any) as are reasonable in the circumstances to give access to the information in a way that meets the needs of the NRL and you; or
(b) provide you with a written notice that sets out:
(i) the reasons for the refusal except to the extent that, having regard to the grounds for the refusal, it would be unreasonable to do so; and
(ii) the mechanisms available to complain about the refusal.
(a) the NRL is satisfied that, having regard to a purpose for which the Personal Information is held, the information is inaccurate, out-of-date, incomplete or irrelevant or misleading; or
(b) you request the NRL to correct your Personal Information,
the NRL will take reasonable steps to correct the Personal Information to ensure that, having regard to the purpose for which it is held, it is accurate, up-to-date, complete, relevant and not misleading. The NRL will not charge you for making such a request or for correcting the information.
8.7 If the NRL refuses to correct the Personal Information at your request, the NRL will provide you with a written notice that sets out the same matters listed in clause 8.5(b).
9. Transborder data flows
9.1 Subject to clauses 9.2 and 9.3, the NRL will not transfer your Personal Information to an overseas recipient unless it has first taken steps reasonable in the circumstances to ensure that the Personal Information that it transfers will not be held, used or disclosed by the recipient of the information inconsistently with, or otherwise in breach of, applicable privacy laws (including the Privacy Act and GDPR). For example, the NRL may adopt appropriate contractual clauses with overseas recipients that ensure their compliance with applicable privacy laws (including the Privacy Act and GDPR. This clause does not apply to the transfer of Personal Information in accordance with the NRL Rules, including to facilitate the registration of a Player by an international Rugby League association.
9.2 We may disclose your Personal Information to overseas recipients for things such as processing membership and hosting services, most likely in China, Singapore, the United States and New Zealand, although countries where such recipients are located may vary.
9.3 The NRL may transfer Personal Information about you to someone who is in a foreign country if:
(a) the NRL reasonably believes that the recipient is subject to a law or binding scheme that has the effect of protecting the information in a way that is, overall, substantially similar to applicable privacy laws (including the Privacy Act and GDPR) and there are mechanisms available to you to enforce that protection or scheme; and
(b) you expressly consent to the transfer after the NRL has informed you that the applicable privacy laws (including the Privacy Act and GDPR) will no longer apply if you provide your express consent.
10. Notifiable data breaches scheme
In the event of any loss, or unauthorised access or disclosure of your Personal Information that is likely to result in serious harm to you, the NRL will investigate and notify you and where applicable the relevant supervisory authority (e.g. the Australian Information Commissioner) within 72 hours of becoming aware of the loss, or unauthorised access or disclosure, in accordance with applicable privacy laws (including the Privacy Act and GDPR).
11. Inquiries procedure
The Privacy Officer
Rugby League Central
Moore Park NSW, Australia 2021
+61 9359 4000
11.2 At all times, privacy complaints will be treated seriously, dealt with promptly and confidentially, and will not affect your existing obligations or commercial arrangements with the NRL.
In this Policy:
Club means any Club registered with the NRL or States from time to time.
Competition means any competition, tournament or league registered or carried out by the NRL or States including the pre-season, season proper, finals series and any post season tournament or knockout cup competition and any other football competition or tournament.
Competition Administrator means the entity responsible for the conduct and staging of a Competition and includes (without limitation) the NRL and States (including the divisions and associations that make up the States).
GDPR means the European Union General Data Protection Regulation.
Match means a game of Rugby League football and includes any match staged, participated in, sanctioned by, or played under the auspices of the NRL, States or a Competition Administrator (including any match held as part of a Competition).
Match Official means any person in charge of safety or any other person appointed by the NRL, the States or a Competition Administrator to assume responsibility in connection with a Match.
Minor means any person younger than 16 years of age.
NRL Account means a person's login credentials and personal account for accessing the NRL digital network, including the NRL website and application and fantasy/tipping websites and applications etc.
NRL Rules means its constitution, rules, regulations, policies and procedures and any other ancillary document that governs the NRL in administering the game of Rugby League, as promulgated and amended from time to time.
(a) a Club Official, Match Official or Team Official;
(b) an employee, consultant, officer or director of the NRL, the States or a Competition Administrator; or
(c) a member of a council, committee, panel or body constituted by the NRL, States or a Competition Administrator.
Personal Information means any information or an opinion about an identified natural person, or a natural person who is reasonably identifiable whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.
Participant means participants in the game of Rugby League including the Players and Officials.
Player means any person who is, from time to time, registered to a Club or is selected as a member of a Representative Team, whether that person is male or female, junior or senior or an amateur or professional.
Privacy Act means the Privacy Act 1988 (Cth).
Representative Match means a team participating in a Representative Match.
Representative Team means any team selected to participate in a Representative Match.
Rugby League Administrators mean the NRL, States, a Competition Administrator or a Club (as the case may be) with which the Participant has a direct relationship, including for the purposes of registration with the League and participation in a Competition.
Rugby League Partners means any entity that has a commercial agreement or arrangement with the NRL, States, Competition Administrator or Club (as the case may be) and which you may also have a direct relationship with (including by participation in a Competition).
Sensitive Information means information or an opinion about a natural person's racial or ethnic origin, political opinions. membership of political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record that is also Personal Information as well as health information, genetic information, biometric information for the purposes of verification/identification and biometric templates about a natural person.
States means Queensland Rugby League, New South Wales Rugby League, Country Rugby League of New South Wales, NRL Victoria, NRL South Australia, NRL Northern Territory, NRL Western Australia and NRL Tasmania.
Team Official means any personnel involved with the management, preparation or participation of a Club's team (whether paid or unpaid), including the coaches, managers, medical staff (including team or match day doctor), physiotherapists, gear persons and other support staff.
The NRL Network websites, applications and other digital platforms (“NRL Network”) are operated by National Rugby League Limited on behalf of Queensland Rugby League, New South Wales Rugby League, Country Rugby League of NSW, NRL Clubs and each of their respective associates, related entities and subsidiaries (we, us, our).
1. Use of the NRL Network
The NRL Network is designed to provide a place where fans and members of the public can visit to learn about our products and services, receive leading digital experiences, and consume news, articles and other multimedia content in relation to the NRL and the game of rugby league.
The information and material contained in or available through the NRL Network (Information) is provided for general informational purposes only. Users access the NRL Network, and rely on the Information, at their own risk.
By using the NRL Network, you agree that:
• you will only use the NRL Network for personal, non-commercial use; and
• you will not use the NRL Network in a way that causes us loss or damage.
You may register on the NRL Network in order to access certain parts of the NRL Network, including certain premium content, additional product features and functionality, and in order for us to provide you with information and other content on the NRL Network to match your selected preferences (eg news stories from your favourite NRL clubs).
When you register, we will collect certain registration information from you. Such information may include, but is not limited to, your name, contact details and Rugby League-related preferences. We may also collect additional information based on your usage of the NRL Network.
We may use the information collected to provide a personalised experience for you on the NRL Network, for our own business and administrative purposes (including the purposes set out in our collection statement, available here: www.nrl.com/collection-statement and the collection statement of your NRL Club or State).
You must provide us with complete and up-to-date registration information, as requested. It is your responsibility to inform us of any changes to your registration information.
You must keep your user-name and password confidential and secure and not permit any other person to access the NRL Network using your user-name and password.
We are entitled to assume that all uses of the NRL Network under a User's user-name are undertaken by that User (unless we have been told that the User's details have been compromised).
3. Access to and use of the NRL Network
Users acknowledge and agree that we may:
• make changes to the NRL Network and the information and services provided through the NRL Network;
• monitor access to and use of the NRL Network by Users; and
• cancel a User's access to the NRL Network if we believe:
• the User is no longer eligible or authorised to access the NRL Network.
Access to the NRL Network depends on telecommunications and internet service providers and other external factors and we do not guarantee the availability of the NRL Network at all times or at any specific times.
While we will take reasonable precautions to ensure the NRL Network is secure, no data transmission over the Internet can be guaranteed as totally secure.
Accordingly, we cannot ensure the security of any information transmitted to, from or using the NRL Network and Users do so at their own risk.
4. User-posted content
Some parts of the NRL Network may allow Users to submit, upload, post or transmit content or material such as text, photos, images, audio and video (including links to content or material) (Material), including Material that may be accessed and viewed by other Users.
Users are responsible for any Material they submit to, on or through the NRL Network and must respect the legal rights and sensibilities of other Users.
By submitting, uploading, posting or transmitting Material to, on or through the NRL Network, Users:
• grant us a royalty free, non-exclusive, perpetual, worldwide licence to (and to authorise others to) use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display such Material for the purposes of operating the NRL Network and providing any associated services to Users and for our reasonable business and administrative purposes (including promotional and marketing purposes);
• consent to us using and publishing (and authorising others to use and publish) their name, character, likeness, image, voice or anything else that identifies them which is contained in the Material for the above purposes;
• grant other Users a royalty free, non-exclusive, perpetual, worldwide licence to use, copy and reproduce such Material for their own private, non-commercial use;
• warrant that the Material is not Prohibited Material and that they are legally entitled to submit, upload, post or transmit the Material to, on or through the NRL Network and have obtained all necessary licences, consents and approvals in relation to the Material (including intellectual property licences and in relation to the use of any name, character, likeness, image, voice or anything else that identifies any person that is included in the Material) to enable them to submit, upload, post or transmit the Material to, on or through the NRL Network and to permit us and other Users to deal with the Material in accordance with the licences granted above; and
• consent to any act or omission that would otherwise infringe their moral rights in the Material and present and future rights of a similar nature conferred by statute anywhere in the world.
5. No liability for misuse by other Users
We do not warrant that Material submitted, uploaded, posted or transmitted by Users will be protected against misuse by third parties. In particular, we are not responsible for the infringement of the copyright in Material by other Users.
6. Conduct of Users
Users must not submit, upload, post or transmit Material to, on or through the NRL Network that:
• is offensive, unlawful, defamatory, false or misleading, discriminatory, pornographic, sexually explicit, unsuitable for minors or of an abusive, violent, obscene, offensive or menacing nature;
• is racist or hateful or promotes racism or hatred towards another person or group of persons
• contains nudity, swear words or excessive violence;
• is reasonably likely to offend another User;
• contains advertising or is otherwise submitted, uploaded, posted or transmitted for commercial purposes;
• violates or infringes (or the use of which violates or infringes) the intellectual property or other rights of any person or entity;
• contains personal information of any person (such as name, address, email address, phone number), except with the relevant person's permission;
• contains or transmits malware, viruses or other harmful computer code;
• contains a commercial advertisement or a link to such advertisement;
• solicits other Users to buy or sell goods or services; or
• contains financial, legal, medical or other professional advice,
Users must not use the NRL Network to:
• conduct any illegal activity;
• cause annoyance or inconvenience to any person including other Users; or
• harvest information about other Users for the purpose of sending, or to facilitate the sending of, unsolicited commercial electronic messages.
7. Material posted by other Users
We are not responsible for, and accept no liability with respect to, any Material submitted, uploaded, posted or transmitted to, on or through the NRL Network by Users.
The views and opinions expressed in Material posted by Users on the NRL Network are the views and opinions of the authors and do not necessarily represent our views or opinions.
We do not endorse or support any views or opinions posted by Users on the NRL Network or guarantee the accuracy, completeness, currency or suitability of any information posted by Users.
Users agree that we are not liable for the opinions or behaviour of other Users, including any Material they submit, upload, post or transmit on the NRL Network and any defamatory statements or offensive conduct.
8. Disclaimer of warranties and representations
Except as required by law, we give no express or implied warranties or guarantees, and make no representations, in relation to the NRL Network or any Information or services available through the NRL Network. In particular, we do not warrant or represent that:
• Users' systems will meet the minimum requirements to enable use of the NRL Network;
• information provided on the NRL Network is accurate, complete or suitable for any purpose;
• the NRL Network and its services are free from any computer viruses or defects; or
• Users' access to the NRL Network and its services will be continuous or uninterrupted.
9. Our liability
Nothing in this document excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited, including under the Competition and Consumer Act 2010 (Cth) and similar State or Territory legislation (Non-Excludable Provision). However, to the maximum extent permitted by law, our liability to a User for failure to comply with any Non-Excludable Provision is limited (at our option):
• in the case of goods - to the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods or the payment of the cost of having the goods repaired (as determined by us); or
• in the case of services - to the supplying of the services again or the payment of the cost of having the services supplied again (as determined by us).
Except as specified in this section, to the maximum extent permitted by law:
• we will not be liable to Users for any special, consequential, indirect or incidental damages or loss; and
10. Links to third party websites
The NRL Network may contain links to other websites that are not operated or controlled by us. Those links are provided for convenience only and may not be current.
Provision of a link should not be construed as an endorsement or approval of the third party website by us.
You acknowledge that we may receive fees or commissions from third parties in relation to links to third party websites.
11. Users' liability
Copyright in the material in or available on the NRL Network is owned by us or our licensors.
Users may access and view the NRL Network and associated information and content using their web browser and download information from the NRL Network and print out that information, but only for their own private, non-commercial use.
Where we expressly invite you to do so, you may share certain content available on the NRL Network on social media. Except as permitted by the Copyright Act 1968 (Cth), no part of the NRL Network (including any Material posted on the NRL Network) may be reproduced, copied, published, framed, or transmitted in any form or by any means without our prior written consent. Requests for consent should be directed to us using the contact details below.
14. Changes to these terms and conditions
We may amend these terms and conditions from time to time by posting the amended version on the NRL Network. Subsequent or continuing use of the NRL Network will constitute acceptance of any changes.
Last updated 12 December 2017